Refund Policy

Last updated: September 2026

This Refund Policy applies to membership plans, Mass Marriage Program registrations, franchise applications, and donations made on ShaadiMubarakIndia, operated under ASA Group of Companies.

1. Membership Plans

Membership fees (Basic, Pan India, International, and VIP plans) are activated once payment is verified. Fees are non-refundable once a plan is activated, except where a payment was charged in error (e.g., duplicate payment), in which case the excess amount will be refunded after verification.

2. Mass Marriage Program

Registration payments for the Mass Marriage Program (Basic and Premium plans) are refundable up to 15 days before the scheduled event date, minus a 10% processing fee. No refunds are issued within 15 days of the event, except in cases of documented medical emergency, evaluated case-by-case.

3. Franchise Fees

Franchise fees are non-refundable once the franchise is formally activated and a signed agreement is issued. If an application is rejected by ASA Group of Companies before activation, any advance paid will be refunded in full.

4. Donations

Donations made to support wedding expenses for families in need are non-refundable, as funds may be allocated to beneficiaries promptly after verification. If you believe a donation was made in error (e.g., duplicate transaction), contact us within 7 days for review.

5. How to Request a Refund

Email your request with your name, phone number, transaction reference (UTR), and reason to our complaints email listed on the homepage footer. Approved refunds are processed to the original payment method within 7–10 business days.

6. Payment Verification Delays

Since payments are verified manually, please allow up to 24 hours before assuming a payment issue. If your plan/registration isn't reflected after 24 hours, contact us with your UTR reference before requesting a refund.

Contact

For refund requests, reach us via the contact details on our homepage footer.